Q:
How does the 95th Percentile Billing Method Work?

A:
Samples of your actual bandwidth usage are taken every five minutes from your VLAN port on the switch, utilizing Cybergauge Bandwidth Reporting. The program then averages the totals and posts the result as a five-minute usage point on your report. Over the month, we will continue to plot the five-minute averages, which total about 8,640 points plotted on the graph.

We then take the top five percent of your usage (432 points, or 36 hours) and throw it out!

Your usage is determined based upon the highest remaining usage plotted. This method of billing provides you with a number of advantages. Any usage bursts that are untypical of your bandwidth requirements are not charged to you, and this equates to receiving approximately your highest 36 hours of bandwidth usage free each month.